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The Lusaka City Council contact numbers are operational contrary to reports that they are outdated

Misleading

iVerify Zambia has established that the contact numbers on the Lusaka City Council website are reachable and not outdated as claimed by Simon Mwewa Lane Television. It is not true that nobody ever answers the phones, although the council personnel take time to pick calls.

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Verified Feb, 06 2023

Claim

On January 18,2023, Simon Mwewa Lane Television Facebook page published a statement purporting that “When you call the phone numbers on the Lusaka City Council website ….nobody ever answers the phone and in many cases the numbers are outdated”.

Rating Justification

iVerify Zambia has determined as misleading the claim posted by Simon Mwewa Lane Television Facebook Page that the Lusaka City Council never answers phone calls and in many cases the contact numbers found on the website are outdated. To establish the facts, iVerify Zambia contacted The Lusaka City Council on 17th January, 2023, using the same contact details on the website who finally picked after several calls. A staffer from the council answered but referred the query to the the Public Relations wing .The Public Relations Officer was engaged in a meeting at the time of the call but iVerify Zambia was assured that the PRO would get back. The Council’s Contact numbers on the website are reachable and not outdated. Therefore, it is misleading the claim that the contact numbers are outdated and nobody ever answers, although the council personnel take time to pick calls.

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